It’s a bit boring but just so you know…We don’t monkey around with this stuff so you can book with peace of mind.
We are unable to accept any responsibility for extra costs incurred as a result of delays by ferries, airlines, strikes, or any other causes beyond our control.
Passport ,Visa and Health Requirements
All clients are responsible for and must be in possession of a valid passport, which is not due for renewal for at least six months following the conclusion of their holiday. Should you need to renew your passport, please allow a minimum of six weeks. Visas and vaccinations are also the responsibility of each client. In all cases, clients will be advised if any of these are required well in advance of their holiday. We can only offer guidance; where appropriate, medical advice should be provided by a medical expert.
Since travel insurance is a legal requirement, we will need a copy of your insurance prior to any trips. we cannot be held responsible for any theft, loss or damage of any personal effects whatsoever; the same applies to any personal injury, illness or accident. Although we take the upmost care to ensure this doesn’t happen at all times.
All bookings must be accompanied by the appropriate deposit. The balance is due 4 weeks before departure although we can remain flexible and will discuss this directly with you.
All payments must be in pounds sterling or euros. A non-refundable deposit must accompany all booking forms. We accept most major credit and debit cards.
We reserve the right to modify the holiday or to substitute accommodation if necessary. However, we will always try to ensure that this does not affect the quality of your holiday.
Cancellation by us
We reserve the right to cancel at our discretion any tour that has insufficient bookings, in the event of which an alternative holiday may be offered. Anyone declining the new offer will naturally be refunded in full. In the unlikely event that we have to cancel, you will be informed in writing not less than 40 days before the departure date.
Cancellation by you
Should you need to cancel your holiday for whatever reason, we can only accept notice in writing and this will only be effective from the day we receive it. The following charges will apply in all cases: More than 8 weeks: deposit only; 8 – 5 weeks: 50% of total cost; less than 5 weeks: 100% of cost. We therefore strongly recommend you take out travel insurance when you book your holiday.